Terms and Conditions

1. Introduction

Welcome to Sindhuja Kitchen. These terms and conditions outline the rules and regulations for the use of our website and the services we offer. By accessing this website and placing an order, we assume you accept these terms and conditions. Please read these carefully before using our website or booking our services.

2. Services

Sindhuja Kitchen provides catering services for various events, including weddings, corporate functions, and private parties. We offer a range of menu options under vegetarian and non-vegetarian categories, with different service levels (Basic, Standard, and Premium).

3. Orders and Payments

  • All orders must be placed at least 2 days in advance of the event date.
  • A 50% deposit is required upon booking confirmation, with the remaining balance due 1 day prior to the event.
  • Payments can be made via online or cash.
  • Changes to orders must be made at least 1 day before the event. Late changes may be subject to additional charges.

4. Cancellations and Refunds

Cancellations must be made in writing at least 1 day before the event to receive a full refund. Cancellations made less than 2 days before the event will result in forfeiture of the deposit. No refunds will be provided for cancellations made within 1 day of the event date.

5. Menu and Pricing

All menu items are subject to availability. We reserve the right to make substitutions of equal value if necessary. Pricing is subject to change without notice, but confirmed orders will not be affected.

6. Allergies and Dietary Requirements

It is the client’s responsibility to inform us of any specific dietary requirements or allergies at the time of booking. We will make reasonable efforts to accommodate these requests but cannot guarantee a completely allergen-free environment.

7. Liability

Sindhuja Kitchen is not responsible for any damages or losses that occur during the event due to third-party vendors, venue issues, or unforeseen circumstances. We are also not liable for any food-related allergic reactions or health issues that arise if dietary requirements are not communicated clearly at the time of booking.

8. Use of Website

By using this website, you agree not to engage in any illegal activities or activities that could damage, disable, or impair the website’s functionality. The content on this website is provided "as is" and we make no guarantees about its accuracy, reliability, or suitability for any purpose.

9. Intellectual Property

All content, images, and materials on this website are the property of Sindhuja Kitchen unless otherwise stated. You may not reproduce or redistribute any material without our written consent.

10. Privacy Policy

We respect your privacy. Any personal information collected from you during the ordering or booking process will be handled in accordance with our Privacy Policy.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be resolved in the courts of Hyderabad.

12. Changes to Terms and Conditions

Sindhuja Kitchen reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.